If you encounter any issues while using our product, please don't hesitate to contact us right away. We're here to assist you and ensure your satisfaction. 💬🛠️
About Our Cat Toy Fish:
The toy fish provides approximately 20 minutes of playtime after a full charge. 🐟⚡
Instructions:
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Turn on the switch and tap the fish with your hands to activate it. 👋🔛
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The electronic components start working after the vibration induction is activated. 🔄🔌
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The toy fish will automatically stop swinging after a short period and will restart when hit again. If your cat enjoys it, they'll engage with the toy, causing it to swing again. 🐾🎣
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To prolong the toy's lifespan, avoid using it while charging. Wait until it's fully charged to use it again. 🔋⏳
Product Details:
- USB charging cable x 1 🔌
- Lithium battery x 1 🔋
- Size: Approximately 30 cm 📏
Note:
- Please allow for a 1-3cm error due to manual measurement. 📏❗
- The product's color may slightly differ from the images due to chromatic aberration. 🎨🔄
Important Tips Before Purchase:
- When using the toy for the first time, insert the movement into the fish's belly, turn on the switch, and shake the fish's belly. If there's no response after shaking, charge the toy and power it off first. 🐟🔛
- The red light indicates the charging status. When no light is on, the charge is full. It typically takes about 40 minutes for a full charge. 🔴🔋⏳
- A fully charged toy can be used continuously for approximately 20 minutes. ⚡🕒
Our discount and welfare
1.This shop supports wholesale, dropshipping
2.Follow the store and enjoy exclusive discounts for fans
3.If you follow the gift, you will get a $1 coupon without threshold
4.Those who place an order and add to the collection will send a thoughtful gift
5. From time to time, the store will give away coupons for additional purchases
Q&A:
1. Q: When will I ship the goods after I place the order?
Answer: The goods will be shipped within 24 hours after the order is placed.
2. Q: How to choose the correct size?Answer: Please select the appropriate size according to the size chart of the product.
Note: The above are all manual measurements. Due to different measurement methods, 1-3cm error is normal.
3. Question: How to deal with product quality, size, logistics and other issues?
Answer: As long as there are any questions about product quality, size, logistics, etc., please contact our customers or leave a message in time, we will deal with your questions as soon as possible. Please do not leave bad reviews or neutral feedback, because you can’t solve any problems for you, you can contact me first so that I can understand and solve the problem for you
4. Q: If I need wholesale or dropship, how much discount will I have?
Answer: If you are wholesale or dropship, please contact our customer service or leave a message, we will give you a very satisfactory price.
Dear friend, If due to inventory reasons, we cannot arrange delivery for you, please cancel the order
Returns Policy
Our return policy, known as Buyer Protection, is designed to ensure your satisfaction and protection with every purchase. This policy covers three main situations: if your item doesn't arrive, arrives damaged, or doesn't match its description.
Buyer Protection lasts for 15 days from the confirmation of item receipt. Any item labeled with "Buyer Protection" is automatically covered, except for those that are customized, perishable, or not suitable for return due to hygiene or health reasons.
In case of any issue with your item, the first step is to contact the seller. Provide all relevant information, such as images or screenshots, to facilitate problem resolution. If you need assistance with the refund, feel free to contact our support team at support@menypets.com.
Return costs vary depending on the situation. If you return an item due to a change of mind, you'll be responsible for covering the expenses. However, if the item is defective, doesn't arrive as described, or is incorrect, the seller will cover the return costs.
The refund process may take between 1 and 10 days, depending on your original payment method. The refund will be sent to the payment method used for the initial purchase.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.